Office/Administrative Support Supervisor  What They Do

Just the Facts

Supervises and coordinates the activities of workers involved in providing administrative support services.

This career is part of the Business, Management and Administration cluster Administrative and Information Support pathway.

A person in this career:

  • Plans and prepares work schedules and duty assignments.
  • Evaluates staff job performance, and recommends appropriate personnel action.
  • Verifies the accuracy of work, computations, and records.
  • Interviews, selects, and discharges employees.
  • Reviews records and reports pertaining to production, operation, pay roll, and customer accounts.
  • Trains employees in work and safety procedures and company policies.
  • Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.
  • Uses computers to keep records of inventory, personnel, orders, supplies, and machine maintenance.
  • Compiles reports and information required by management or government agencies.


Watch a one-minute video showing what it's like to work in this career or related careers

First-Line Supervisors, Administrative Support

Working Conditions and Physical Demands

People who do this job report that:

  • You would often handle loads up to 10 lbs., sometimes up to 20 lbs. You might do a lot of walking or standing, or you might sit but use your arms and legs to control machines, equipment or tools.
  • Work in this occupation requires being inside most of the time
  • Sound and noise levels are loud and distracting
  • Work in this occupation involves sitting more than one-third of the time

Working in this career involves (physical activities):

  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Regular working hours and limited travel

Specialty and Similar Careers

Careers that are more detailed or close to this career:

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  • Customer Care Manager -- Responsible for ensuring that customers of a company or organization are happy with the service they are receiving.
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