Interviewing Clerk What They Do
Interviews people to get information. Contacts them by telephone, mail, or in person for the purpose of completing forms, applications, or questionnaires. Asks specific questions and records answers. May sort, classify, and file forms.
This career is part of the Business, Management and Administration cluster Administrative and Information Support pathway.
A person in this career:
- Asks questions in accordance with instructions to obtain various specified information such as person's name, address, age, religious preference, and state of residency.
- Compiles, records and codes results and data from interview or survey, using computer or specified form.
- Contacts individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
- Identifies and reports problems in obtaining valid data.
- Meets with supervisor daily to submit completed assignments and discuss progress.
- Performs patient services, such as answering the telephone and assisting patients with financial and medical questions.
- Reviews data obtained from interview for completeness and accuracy.
- Ensures payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Assists individuals in filling out applications or questionnaires.
- Locates and lists addresses and households.
Working Conditions and Physical Demands
People who do this job report that:
- You would sit most of the time. There's some walking and standing. You may have to lift and carry things like books, papers or tools weighing 10 lbs. or less.
- Work in this occupation involves using your hands to hold, control, and feel objects more than one-third of the time
- Work in this occupation requires being inside most of the time
- Work in this occupation involves making repetitive motions more than one-third of the time
- Work in this occupation involves sitting more than one-third of the time
Working in this career involves (physical activities):
- Seeing clearly up close
- Speaking clearly enough to be able to be understood by others
- Identifying and understanding the speech of another person
Work Hours and Travel
- Regular working hours and limited travel
Specialty and Similar Careers
Careers that are more detailed or close to this career:
- Admissions Clerk -- Documents and manages the process of admission of prospective students or patients.
- Enumerator -- Helps ensure that the Census Bureau captures accurate data about how many people live in the country.
- Market Research Interviewer -- Gathers information from individuals or groups and logs the data for the purposes of developing/improving products or services, gauging public opinion or making other business decisions.
- Opinion Polls Survey Worker --